We Are SmartAction


We are SmartAction®, the contact center industry’s undisputed leader in purpose-built AI-powered Virtual Agents for customer service.


We make it painless for brands to deliver frictionless conversational AI experiences over voice, chat and text.

Don’t Take Our Word For It

Ask our CX-obsessed clients


We make life less hard for our clients.

We are motivated by the hero stories we create with our clients.


We operate conversational AI for 100+ brands

Powerful technology + thoughtful CX services

We Are With You Every Step of the Way

Meet the humans who give life to SmartAction’s AI


We are Growing!

And we invite you to join us in our journey.


Marilyn Cassedy

Vice President, Customer Success

“At SmartAction, we are with our clients every step of the way”

Want to hear more? Schedule a demo with us.

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

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