Deliver 24/7 customer support for 1/3 of the cost

Automate scheduling-related tasks and other repetitive customer conversations with an AI virtual agent. Your staff gets back valuable minutes while your customers receive personalized service without the wait.

Sign up for a custom demo

Try the omnichannel AI-powered scheduling experience!

Call (424) 236-6347 to schedule a demo using our virtual agent, Selas. He'll assist you over the phone, SMS, and chat, so you experience first-hand how we deliver seamless CX when switching across channels.

How It Works
Let's talk, text, or call!

Give the Experience of Responsive and Personalized Customer Service

Reduce Costs

Hiring and retaining talent is more difficult than ever. Save live agent minutes with a virtual agent that performs on par for 1/3 the cost.

Available 24/7

Customers expect responsive and personalized service. Deliver that and more with an intelligent virtual agent that's always ready to help.

Scale for Demand

Scale at a moment's notice and ease the burden on your call center workers with a virtual agent that works in tandem to resolve your customers' issues.

Responsive and Personalized Customer Service

Automate Customer Interactions with SmartAction

Top Tier Technology

We tailor our conversational AI technology to fit the industry-specific conversations your customers are having with current live agents.

Devoted Team of Experts

Our team of conversation designers, bot builders, NLU gurus, data analysts, and more work as an extension of your team — your success is our #1 goal.

End-to-end Support

We handle everything from the design, build, and ongoing fine-tuning of your virtual agent, so you can focus on what matters — growing your business.

Automate Customer Interactions

Interactions Ripe for Automation

Automotive

Automotive

  • Service appointments
  • Recall campaigns
  • Emergency roadside assistance
Financial Services

Financial Services

  • Report lost/stolen cards
  • Account management
  • Billing and payments
Healthcare

Healthcare

  • Patient authentication
  • Scheduling
  • Prescription refills
Insurance

Insurance

  • FNOL/Claim submission
  • Proof of insurance
  • Claim status
Retail

Retail

  • Order tracking
  • Returns
  • Billing and payments
Service Providers

Service Providers

  • Scheduling
  • Triage and dispatch
  • Proactive reminders
Travel and Hospitality

Travel and Hospitality

  • Reservations
  • Travel notifications
  • Rewards and promotions
Utilities

Utilities

  • Service requests (start, stop, transfer)
  • Outage reports
  • Payments

More than 100 brands trust CX to SmartAction

Siemens Royal Caribbean Hyundai AAA DSW Penske Choice Hotels Legal and General Office Depot Electrolux Justfab Shoe Dazzle Fabletics Techstyle Savage Fenty
Electrolux

"Prior to automation, our agents had to robotically handle the same repetitive call 35 times a day, five days a week. This drove them crazy.

By outsourcing routine calls to virtual agents, the live agents can elevate their work to critical thinking that solves problems and delivers the high-value customer engagement we need from them."

Ross Tudor
Ross Tudor
Head of Customer Engagement Center
Electrolux

How It Works

Sign up for a demo through Selas, our scheduling virtual agent, and receive a $25 Amazon card on us!*

How it Works

Call

Call (424) 236-6347 to schedule a day and time for your personalized demo.

Text

You'll receive a text message with a link to enter your contact information.

Chat

After submitting your email address, a SmartAction agent will follow up to confirm your demo!

*For a limited time only. Certain exclusions apply.
How it Works

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

Request a demo and hear call samples from your industry!

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