SmartAction Careers
SmartAction is an innovative disruptor in the customer service industry. We are prepared for significant growth thanks to our state of the art AI technology, solid investors, and experienced leadership team. Our people are creative critical thinkers who move fast, work hard, and bring fresh ideas to the workplace every day.
At SmartAction, it is our mission to fundamentally improve the way customers communicate with the brands they love. We are dedicated to innovation, and consistently break the mold in technology, application design, and client relationships. We are committed to the future of customer experiences.
Values
Our values are woven into everything we do at SmartAction. They are the guiding principles for how we do business, partner with clients, and work together as a team. The SmartAction values set the foundation for our mission: fundamentally improving customer experiences.
Be Bold
There are no yes-men or yes-women here; we challenge the status quo and develop bold solutions to client problems.
Have Passion
We care about every conversation. Be an expert in your field by asking lots of questions.
Act With Integrity
We understand how our actions impact those around us and strive to be brand ambassadors.
Commit To Collaboration
We are community builders who recognize everyone as a partner.
Work-Life Balance
There’s more to life than what happens in the office. Our team boasts diverse experiences and hobbies– from thrill seekers to gamers to world travelers. All of our experiences help create a fun and unique atmosphere that extends far beyond AI and customer service.
Other SmartAction Perks
Fully stocked kitchen thanks to weekly Costco deliveries
Wednesday Team Lunch
Impromptu happy hours
Opportunity to earn work-from-home days
Putting green, cornhole, ping pong
Are you ready for a new challenge with a visionary AI company? Review our open positions below and see if there is an opportunity for you.
Open Positions
Financial Analyst, FP&A
SmartAction is looking for an experienced Financial Analyst to join our Finance and Accounting team! This team member would help with forecasting, ad-hoc analysis, modeling, and any additional finance-related tasks.
Desktop Support Technician Intern
SmartAction is looking for a Desktop Support Technician Intern to join our IT team! This team member would help our IT team with systems admin, desktop support items, and any other IT-related tasks.