Software Engineer

Company Overview

SmartAction™ is a cutting-edge Intelligent Voice Automation (IVA/IVR) and digital customer self-service services company on a rapid growth trajectory. Our disruptive, yet well-proven technology, strong customer base, and financial strength, form a solid foundation for long-term viability.

Our solution is based on over 10 years of artificial intelligence research and development and is well positioned to fill the significant void between current technology and human call center agents. It is a truly unique solution within a rapidly expanding technology market for Cloud based AI solutions. We offer an energetic work environment, a great product, and operational and technical support, to enable the right candidate to be successful.

Job Description

This person will work on our internal application development and infrastructure teams. This is an onsite position located in El Segundo, California. We are unable to offer work sponsorships at this time.

The Ideal Candidate Will Have:
  • 4-5+ years’ experience as a software engineer
  • 3+ years practical experience programming in C#
  • Good communication skills, and ability to work fast, alone or in groups
  • Experience with web service APIs (SOAP, POX, REST, etc.)
  • Flexibility, and the ability to acquire competence in novel fields quickly
  • Ability to quickly analyze complex systems and solve problems
  • Must be comfortable working in a Microsoft shop
Required Technical Proficiencies:
  • C#, .Net
  • SQL
Additional Desirable Skills:
  • Deep knowledge of .NET
  • Web Services
  • Experience with IVR systems
  • Experience with speech recognition
  • Experience with VOIP protocols

Job Type: Full Time

To apply for this position please email your resume and cover letter to careers@smartaction.ai. Be sure to put the job title Software Engineer in the subject line.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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