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Skeptic to Believer in Conversational AI – The Choice Hotels Story
AAA, a Top 25 Most-Trusted Brand, Hands Their Most Precious CX to AI
Penske Drastically Reduces Customer No-Shows with AI Automation Strategy
Brightree Drives $1.88m in Patient Collections with AI-Powered Virtual Agents
Major Home Insurance & Warranty Provider Reduces Operating Expenses by 47%
Purchasing Power Achieves 17% Improvement in NPS with AI-Powered Virtual Agent
Major Hotel & Casino Operator Eliminates Hold Times with AI-Powered Virtual Agent
DSW Drives 30% CSAT Improvement with AI-Powered Virtual Agents
Electrolux Assesses First Six Months with Virtual Agents
eCommerce Call Center Shares Journey to Conversational AI Virtual Agents
Legal & General Creates an Effortless CX with AI-Powered Virtual Agents in Voice & Text
TechStyle Fashion Group Handles Volume Spikes With AI-Powered Virtual Agents
Top Office Supply Retailer Fully Automates Voice-based Order Returns with Virtual Agents
Fidelity Communications has used Call Center AI to solve customer payment issues and obtain great CSAT results
High Power Technical Services used SmartAction's intelligent IVR to provide a better experience for their customers and increase efficiency of field technicians--saving $1.6 million in their first year of implementation
How Group-O drove 20%+ cost savings in less than 18 months
Leading Healthcare Company Automates 75k Conversations/Month with AI Virtual Assistant
Royal Caribbean Significantly Improves Containment & Efficiency with Conversational AI Agents
Telarus (formerly CarrierSales) has partnered with SmartAction to offer unique call center AI technology that transforms the customer experience
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