Our Customer Success Stories
We’ve helped 100+ leading brands deliver frictionless conversational AI experiences over voice, chat and text. Discover how we make life less hard for companies and customers like yours.
FEATURED CASE STUDY
Major Hotel and Casino Operator Eliminates Hold Time with AI-Powered Virtual Agents
To eliminate hold times and free up agents to focus on revenue-generating interactions, SmartAction stepped in to provide an intelligent front door that understands customer intent in natural language and automatically route calls to the right agent.