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Our Customer Success Stories

We’ve helped 100+ leading brands deliver frictionless conversational AI experiences over voice, chat and text. Discover how we make life less hard for companies and customers like yours.

FEATURED CASE STUDY

Major Hotel and Casino Operator Eliminates Hold Time with AI-Powered Virtual Agents

To eliminate hold times and free up agents to focus on revenue-generating interactions, SmartAction stepped in to provide an intelligent front door that understands customer intent in natural language and automatically route calls to the right agent.

Omni-Channel Virtual Agents

Voice Virtual Agents

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

Request a demo and hear call samples from your industry!