Conversational AI. Less Hard.
Hear SmartAction customers speak out on Customer Experience.
“The Leader in AI Self-Service”
How We Do It
SmartAction’s cloud-based virtual agents leverage proprietary conversational AI to automate the repetitive conversations live agents handle today. Our process is to build in voice, where the ROI is the greatest, then scale to chat & text for a seamless omnichannel CX from a unified platform.
A Customer Experience Worth Sharing
5 Best Practices for AI Self-Service Without Compromise