Every industry deserves its own tailored approach and distinct perspective, especially when it comes to customer care.
SmartAction’s proprietary “AI-brain” has been purpose-built for contact centers with thousands of pre-developed components that fit together to automate hundreds of call types and chats across every industry, including dozens of Fortune 500 companies. Implementations take as little as 6-8 weeks, since the application merely needs to be tailored to meet business-specific needs. Our virtual agents only need to be trained once to ask the right questions at each point in a conversation flow, then account for every possible customer response in order to provide a “perfectly trained” agent experience.
Have a call center but don’t see your industry? No problem.
Call center AI honed for subscription-based services.
Thanks to consumer products that feature Conversational AI, customers today are more comfortable using intelligent virtual assistants than ever before. Before we know it, 85% of the customer experience will be managed without any human intervention at all—is your organization ready for such a colossal shift?
Want to learn more or dive deeper into your business needs?