IVA® in Life Sciences

With IVA®, we make a phone call effortless. IVA® is a voice self-service platform powered by artificial intelligence and capable of automating many of the requests that live agents handle today. The solution creates an effortless customer experience while reducing operating costs. Do more with voice, do more with IVA®.
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SmartAction is the leader in

Life Sciences Voice Automation

Best Practices for IVR in Life Sciences

Best Practices

Best Practices for IVR in Life Sciences

Services we Automate

Life Sciences Case Studies

Case Studies

More about our solutions

 
What to Look for in an IVR

What to Look for in an IVR

The High Cost of Doing Nothing

The High Cost of Doing Nothing

HIPAA Compliance in the Contact Center

HIPAA Compliance in the Contact Center

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SmartAction values data security

All of our solutions are:

PCI Compliant Life Sciences Solutions
TCPA Compliant Life Sciences Automation
HIPAA Compliant Solutions for Life Sciences Call Centers

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

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