SmartAction’s Omni-bot Delivers Conversational Service in SMS Text

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Learn how Artificial Intelligence for the Call Center can change how your brand engages with customers. You can give them the digital customer service experiences they expect by automating more complex engagements with 100% Natural Language, dynamic in-message web links, and speedy handle times.
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#1 Rated AI-Powered Virtual Agents for Contact Centers

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Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

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