4 Ways Virtual Agents Are Automating the Contact Center

On-Demand Webinar
Hear how organizations like AAA, MGM Resorts, Hyundai, and Office Depot are leveraging the power of conversational AI through cloud-based virtual agents to automate the call types and chats handled by live agents.
  • How to identify the perfect call types and chats for automation
  • Examples from leading companies on how and where they deployed virtual agents
  • How cloud-based AI automation integrates with every IVR / contact center platform
  • Omnichannel – automate in voice first then scale the same solution digitally
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