4 Ways Virtual Agents Are Automating the Contact Center
Hear how organizations like AAA, MGM Resorts, Hyundai, and Office Depot are leveraging the power of conversational AI through cloud-based virtual agents to automate the call types and chats handled by live agents.
How to identify the perfect call types and chats for automation
Examples from leading companies on how and where they deployed virtual agents
How cloud-based AI automation integrates with every IVR / contact center platform
Omnichannel – automate in voice first then scale the same solution digitally