How Call Centers Are Mixing AI Agents with Live Agents to Automate More & Improve Customer Service

How Call Centers Are Mixing AI_thumb
  • Common fears & misconceptions
  • How and where to start
  • High impact low risk automation

Key Takeaways:

  • Leverage your unique data
  • Evaluate ROI
  • Set expectations
  • Start small and build

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Webinar

kim

Kim Cox

Director, Client Solutions,
SmartAction

© 2021 SmartAction

How Call Centers Are Mixing AI Agents with Live Agents to Automate More & Improve Customer Service

On-Demand Webinar
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In this webinar we delve into some common but overlooked areas where automation has a palpable impact on customer and agent experience. From simple order status and updates, to complex 3-factor authentication an intelligent self-service solution can bring operational savings to your business.

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