MGM Resorts and Royal Caribbean Cruises Share Insights to Conversational AI Self-Service

On-Demand Webinar
Contact Us
Listen to contact center leaders from MGM Resorts and Royal Caribbean Cruises as they share their first-hand experiences with AI-powered virtual agents. This webinar explores:
  • Developing the right AI self-service strategy
  • What can and should be automated
  • Creating a balance between AI automation and live agents
  • How to measure ROI
  • Positive CX results using virtual agents

What to read next

Case Study: How Royal Caribbean Cruises Provides Efficient Customer Self-Service with Conversational AI

Case Study

Royal Caribbean Cruises Implements Conversational AI Automation
Artificially Intelligent Customer Service Benefits Businesses and Customers in the Travel and Hospitality Industry

Travel & Hospitality

AI-powered Virtual Agents Automate More for Travel & Hospitality Organizations
How to Evaluate Intelligent Self-Service in Your Contact Center

White Paper

The AI-Powered Virtual Agent: Actionable Strategies for Contact Center Leaders
A Cost-Benefit Analysis of Intelligent Self-Service Technology in the Contact Center

Webinar

4 Ways AI-Powered Virtual Agents Automate the Contact Center
Subscribe to our newsletter and get our latest content delivered straight to your inbox!
Subscribe
©2019 SmartAction LLC