National Retailer Dissects Frictionless Experiences with AI-powered Virtual Agents

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In just three months after going live with conversational self-service, TechStyle Fashion Group — operator of brands like ShoeDazzle, Fabletics, and JustFab — saved over $1 million in operating expenses. Building upon this success, TechStyle continues to optimize their omnichannel customer service strategy over voice and digital channels.

Hear best practices on delivering frictionless experiences with AI and how to iterate and improve over time to increase containment and deliver the best CX to customers.

  • Insight into the evolving capabilities of virtual agents
  • 3 things TechStyle wish they knew before they started
  • Buy vs Build? Which approach is right for your business
  • Best practices for frictionless experiences with AI

Watch This
Webinar

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Brian Morin

Chief Marketing Officer,
SmartAction

Aarde

Aarde Cosseboom

Director, GMS Technology & WFM,
TechStyle Fashion Group

National Retailer Dissects Frictionless Experiences with AI-powered Virtual Agents

On-Demand Webinar

In just three months after going live with conversational self-service, TechStyle Fashion Group — operator of brands like ShoeDazzle, Fabletics, and JustFab — saved over $1 million in operating expenses. Building upon this success, TechStyle continues to optimize their omnichannel customer service strategy over voice and digital channels.

Hear best practices on delivering frictionless experiences with AI and how to iterate and improve over time to increase containment and deliver the best CX to customers.

  • Insight into the evolving capabilities of virtual agents
  • 3 things TechStyle wish they knew before they started
  • Buy vs Build? Which approach is right for your business
  • Best practices for frictionless experiences with AI
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