Navigating the Complexities of DME Customer Service

Navigating the Complexities_thumb

Due to the nature of the healthcare system, a patient is faced with trying to navigate through complex processes just to accomplish fairly simple and repetitive requests. The reality is a many of these processes can be automated taking pressure off the agent and allowing the patient to self-serve on their own time.

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Webinar

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Tom Lewis

CEO
SmartAction

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Debra Vasquez

Service Coordinator,
J&B Medical Supply, Inc

Navigating the Complexities of DME Customer Service

On-Demand Webinar
Due to the nature of the healthcare system, a patient is faced with trying to navigate through complex processes just to accomplish fairly simple and repetitive requests. The reality is a many of these processes can be automated taking pressure off the agent and allowing the patient to self-serve on their own time.
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