Step-by-Step to Award Wining AI-powered CX Over Voice

On-Demand Webinar
Everyone knows they need to implement conversational AI to automate more calls and chats, but there’s just one problem: conversations with machines aren’t easy. In this interactive session, Purchasing Power’s Tiffany Anderson details the nitty-gritty on how they automated 25% of their call volume that used to be handled by live agents which lowered costs by 20% and increased NPS by 13%.
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