The 4 Golden Rules for CX Success in Conversational AI

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Come join us to learn the 4 golden rules we’ve acquired after more than 100 conversational AI implementations for voice self-service that outperforms live agents. You’ll hear real-world examples from leading companies and discover how you can deliver CX success with AI-powered virtual agents.

Key Takeaways:

  • The importance of conversation design expertise & artistry
  • One size does not fit all: Tailored Solution vs. All-in-One Platform
  • Go-live is just the beginning: Best practices to optimize customer engagement
  • Getting your virtual agent to perform on par with a human

Watch This
Webinar

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Brian Morin

Chief Marketing Officer,
SmartAction

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Helena Chen

Director of Product Marketing,
SmartAction

The 4 Golden Rules for CX Success in Conversational AI

On-Demand Webinar

Come join us to learn the 4 golden rules we’ve acquired after more than 100 conversational AI implementations for voice self-service that outperforms live agents. You’ll hear real-world examples from leading companies and discover how you can deliver CX success with AI-powered virtual agents.

Key Takeaways:

  • The importance of conversation design expertise & artistry
  • One size does not fit all: Tailored Solution vs. All-in-One Platform
  • Go-live is just the beginning: Best practices to optimize customer engagement
  • Getting your virtual agent to perform on par with a human
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