The State of Self-Service 2021

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New capabilities over voice and chat have enabled us to build and deploy self-service applications that were not possible just a year ago.

Join this webinar to hear the very latest on how different industries are going deeper into self-service for call types and chats that have never been automated before and understand how new capabilities can apply to your business.

Key Takeaways:

  • Understand the latest of voice & chat capabilities
  • See how the very latest is being implemented into real self-service applications
  • Hear what’s being deployed in 2021 in conversational AI that will push industries further than they’ve ever gone
  • Learn how organizations are leveraging channel switching experiences

Watch This
Webinar

gated_webinar_speaker_brian

Brian Morin

Chief Marketing Officer,
SmartAction

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Helena Chen

Director of Product Marketing,
SmartAction

The State of Self-Service 2021

On-Demand Webinar

New capabilities over voice and chat have enabled us to build and deploy self-service applications that were not possible just a year ago.

Join this webinar to hear the very latest on how different industries are going deeper into self-service for call types and chats that have never been automated before and understand how new capabilities can apply to your business.

Key Takeaways:

  • Understand the latest of voice & chat capabilities
  • See how the very latest is being implemented into real self-service applications
  • Hear what’s being deployed in 2021 in conversational AI that will push industries further than they’ve ever gone
  • Learn how organizations are leveraging channel switching experiences
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