Gartner™ Names SmartAction a 2017 “Cool Vendor”
Innovative, Impactful, and Intriguing Company in Customer Service
Transform Your Self-Service with AI
Give Your Customers the Experiences They Deserve
Customer effort is the key to brand loyalty. Implement a customer experience strategy focused on minimizing effort with intelligent self-service.
Meet customer demands for self-service in 6 weeks or less. Finally say “No!” to frustrating implementations and IT headaches.
Offer self-service for the complex but repetitive tasks that your agents are handling today. Give agents more opportunities to add greater value to customer experiences.