Intelligent Virtual Assistant for Auto Dealerships
Expand the meaning of “auto” with self-service automation.
An AI-powered virtual assistant that allows callers to schedule service appointments and sends reminders
Inbound Configurations for Scheduling
Schedule, change, or cancel appointments for services like oil changes, tire service, scheduled maintenance, repairs, and diagnostic checks
Configure transportation services such as a shuttle service, loaner cars, rentals or even towing assistance
Outbound Configurations for Reminders
Remind customers of appointments through an automated phone call, SMS text, or both for the best omnichannel experience
Customers can confirm or cancel appointments over voice & SMS or be directed to auto-dealer’s front desk or website
Integration Configurations to Automate Data Entry
Add new callers to your system before scheduling, add or update vehicles, capture common service inquiries, automatically schedule recalls, and so much more
Out-of-the-box integrations with popular auto-dealer systems like Xtime
Choose the preset configurations that fit your business then deploy in a matter of days not weeks.
Outbound Reminder via Call
Outbound Reminder via SMS
Powering your virtual assistants with conversational AI is the key to unlocking benefits.
Minimize customer friction
Relieve your service desk and delight your customers with self-service scheduling that's quick and easy.
Reduce missed appointments
Automatic appointment reminders over phone and SMS reduces no-shows and allows customers to cancel or change in advance.
Optimize customer service
Implementing a virtual assistant means your front desk can focus on the in-person customer experience and reduce "busy" phone signals that make your customers call elsewhere.
Why Dealerships Choose SmartAction
Conversational AI technology that has been tailored for auto-dealer service language to ensure the very best customer experience in the industry
The highest-rated solution as ranked by customer reviews (4.8/5) backed by 18 case studies and 100 use cases spanning over 12 industries
Nominal setup fee with flat rate pricing — no hidden fees and fast ROI