Call Center Automation Powered by AI

The leading platform for integrated voice and digital self-service

Call Center AI
Featured by Ovum Consulting as an up-and-coming technology
Technology that extends beyond simple solutions to the complex, repetitive tasks that are taking up unnecessary agent time. You can add value to their conversations by adding AI self -service to the customer experience.
Royal Carribean Case Study

Everyone wants to know:

How do you orchestrate amazing, effortless experiences for your customers?
With the right mix of technology and humans, you can achieve high customer service marks and boost your bottom line.
We have the technology and the industry expertise to help you find that balance.

Solve Business Issues

SmartAction does more than simply build state-of-the-art self-service applications – we make sure those apps actually address the challenges your business is facing. Our technology can automate complex processes that you may never have thought were capable of being automated.
Peak Demand
Secure Self-Service
Long Wait Times
High Attrition/Training Costs
Cost Reduction
Limited Hours of Operation
AI as a Service
SmartAction uses a SaaS model, so all solutions are in the cloud:
  • Implement quickly
  • Scale to your needs
  • Apps get better with time