Think your customer service is too complex to automate? Think again.

Solutions that deploy fast and bring immediate savings to your organization

Our technology can automate conversations you never thought possible, turning complex processes into effortless self-service experiences. From simple outbound appointment reminders or inbound payment processing, to complex 3-factor patient authentication, SmartAction has an intelligent solution for your business needs.
HIPAA compliant patient authentication automation

Account Authentication

Secure, compliant 3-factor authentication.
Appointment scheduling automation


Dynamic appointment setting and rescheduling.
Outbound alert automation

Outbound Alerts

Adaptive outreach applications delivering exceptional ROI.
Order management automation

Order Management

Effortless self-service for each step in the order process.
Customer survey automation


Proven model for obtaining Voice of the Customer insights.
PCI compliant payment automation


PCI compliant automation for secure and accurate collection.
Don’t see what you’re looking for? Email usand learn about our Industry-Specific and Customized solutions.