VP of Product
Mark brings over 15 years of screenwriting, conversation design, and software program management experience to SmartAction’s product leadership. Having designed thousands of conversations, experienced by tens of millions of people across the globe, his focus on empathetic design makes SmartAction’s customer experiences the industry leader in conversational ergonomics. Prior to SmartAction, Mark penned the “Teen Beach Movie” franchise for The Disney Channel, wrote stories for Amazon Studios, Nickelodeon, Titan Comics, and more. He also designed and led the US Department of Energy’s PARS II (Project Assessment and Reporting System) nationwide implementation, tracking tens of billions of dollars in taxpayer investments.